Sometimes it is all too easy to answer back rapidly to a rude person with an equally rude response, but all that does is escalate the rudeness and leave both parties feeling frustrated. If you would like to stop this cycle and salve your dignity, it is important to realize that it is the rude person with the problem and not to let it spoil your day.
1. Remain polite. No matter how difficult or nasty the rude person is, respond politely and maintain your dignity.
2. Use manners to overwhelm their rudeness. Ask them this simple question:( Read more...Collapse )